24 January 2013
During a routine inspection
Care plans contained detailed accounts of the care people had received and of the assessments that had been carried out at their initial dental appointment.
One young person we spoke with said, "The dentist speaks to me nicely and explains the treatment I need. I feel safe when I am in the dentist chair and my mother is always there with me". We found that children and vulnerable adults were protected by the policies and procedures adopted by the practice to ensure the staff could respond appropriately to any concerns of abuse.
We found that relevant Department of Health infection control guidelines had been adhered to so that people were safe from the risk of cross infection.
One person said, "The dentist has always been clean every time I have been here". The premises were clean and comfortable. Risk of fire had been reduced by appropriate fire alarms and fire safety equipment available to use in the case of a fire.