The Care Quality Commission
  • Dentist
  • Dentist

Archived: Hanlon and Gardner Wootton Bassett Practice

52 High Street, Royal Wootton Bassett, Swindon, Wiltshire, SN4 7AQ (01793) 852355

Provided and run by:
Hanlon And Gardner Dental Surgeons

All Inspections

8 May 2013

During a routine inspection

We had the opportunity to speak with one patient who told us that the dentist always explained their treatment options and they consented to treatment. We saw signed consent records in all of the patient files we read. There was information about the service, treatment options and costs in the waiting room.

People's care and treatment was planned and delivered in a way that met their needs. The person we spoke with told us that they never had a problem getting an appointment with the dentist. They could book appointments that fitted in with their other commitments.

People were treated in an environment which was clean and hygienic. The person we spoke with told us that the surgery was clean and hygienic. They also said how safe they felt with the staff.

Staff received appropriate professional development. We saw that the each member of staff received the training they needed to do the job and maintain their professional registration. This meant that people were cared for by skilled and well trained staff.