The Care Quality Commission
  • Dentist
  • Dentist

Thornhill Dental Surgery

70 Warburton Road, Thornhill, Southampton, Hampshire, SO19 6HQ (023) 8040 7555

Provided and run by:
Mr. Sandeep Khanna

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 16 January 2026.

We found the practice had met regulations.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice had systems to identify and manage risks, which required some improvements.

Infection control procedures required some improvements.

The practice is in Southampton and provides mainly NHS dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 2 dentists, 2 dental nurses, 1 apprentice dental nurse, 1 receptionist and 1 administrator. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist, 1 dental nurse and the receptionist. A second individual provider used the premises 2 days a week under the terms of a Service Level Agreement.

27 February 2014

During a routine inspection

We spoke with four patients who were attending appointments with the dentists. One patient said, "I have been coming here for over thirteen years now. I know they look after me well and have told my friends and family to come here". Another patient told us, "the dentist always tells me what they are going to do and has offered me some choices of treatment. I trust them with the advice and am really happy with all of the work the dentist has done to give me a smile."

We spoke with a nurse and observed them while they were decontaminating dental instruments. The practice had a decontamination room and the nurse demonstrated their knowledge of the processes involved in cleaning and sterilising the instruments used.

We looked at all the staff records and found appropriate checks had been completed on staff before they commenced employment with the practice. A nurse said, "I trained here and was really happy to get the job when I qualified." The dentist told us about their recruitment process and showed us how they checked to ensure staff were suitably qualified and had the skills required for the job.

We looked at a number of management records which showed how the provider monitored the quality of the service they provided. We read comments from 24 patient surveys. One said, "I think it is a very well run surgery."