Background to this inspection
Updated
10 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 25 February 2022 and was announced. We gave the service one days’ notice of the inspection.
Updated
10 March 2022
About the service
Cherry Blossom Care Home is registered to provide accommodation for up to 35 older people with personal care needs, including people living with a cognitive impairment. There were 34 people living at the home at the time of the inspection.
People’s experience of using this service and what we found
People were supported by staff who showed kindness and respect towards them. They told us they felt safe and listened to living at Cherry Blossom Care Home.
Recruitment practices remained safe and there were sufficient numbers of staff available to meet people’s needs. People were protected from avoidable harm, received their medicines as prescribed and infection control risks were managed appropriately.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff had received appropriate training and support to enable them to carry out their role safely. They received regular supervision to help develop their skills and support them in their role.
People were supported to access health and social care professionals if needed, received enough to eat and drink and were happy with the food provided.
Staff were kind, patient and responsive to people's needs and people were treated with dignity and respect. Staff’s knowledge of people’s history, preferences and risks associated with their care and support needs was good.
The management team were open and transparent. They understood their regulatory responsibilities. People and their relatives felt the management team were open, approachable and supportive. Everyone was confident the provider would take the necessary actions to address any concerns promptly. Feedback about the management team demonstrated they listened and took any feedback as an opportunity to make improvements for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was requires improvement (published June 2018) and there were multiple breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
There is no required follow up to this inspection. We will continue to monitor all information received about the service to understand any risks that may arise and to ensure the next inspection is scheduled accordingly.