Thurrock Drug and Alcohol Treatment and Recovery Service

This means we looked for evidence that the service met people’s needs.

This is the first assessment for this Thurrock Drug and Alcohol Treatment and Recovery Service. This key question has been rated as good

This meant people’s needs were met through good organisation and delivery.

The service’s referral and admission processes ensured essential information was obtained to determine whether people’s needs could be safely met. Referrals were accepted through multiple routes, including self-presentation, GPs, mental health, social care and online submissions. Staff completed assessments promptly, carrying out an initial triage and arranging follow-up appointments where a full assessment was not immediately possible.