13 December 2013
During a routine inspection
People told us they had confidence in the skills and expertise of staff. One comment included ' they always explain and make sure you understand what they are going to do for you'.
Other comments received from the people included, "The standard of hygiene is very good here" and "I can ask what I want, I'm really happy with the way staff assist and help'.
One person told us they were never rushed with their appointment and their examination was conducted in private. People told us their treatment options were explained fully to them. They told us that they were able to make informed decisions about which treatments were best for them and decide on the treatment they would preferred. People confirmed they received good examinations and were provided with dental advice.
We found staff were trained and supported to carry out their work at the surgery.
We saw there were systems in place to monitor and further develop the practice to help ensure the best outcome for people who used the practice.