Elite Community Ultrasound

Updated 21 October 2026

Date of assessment: 23 April 2026.

Elite Community Ultrasound provides private pregnancy scans, fertility assessments, health ultrasound scans, vascular imaging, musculoskeletal scans and blood tests.

The service is located on a business park in Ashford, Kent. The location comprises office and clinic facilities and serves as the base for both administrative and clinical operations.

The service registered with CQC in February 2024. We carried out this assessment because the service had not previously been assessed since registration.

We visited the scanning room, reception and waiting area, and staff areas. We observed 4 ultrasound procedures and looked at 23 online reviews. We spoke with the registered manager and available staff members.

This assessment focused on the regulated activity of diagnostic and screening procedures. This was the first assessment of the service. We rated the service as requires improvement overall.

The service was in breach of the legal requirements relating to good governance. Governance systems and processes were not always effective in assessing, monitoring and improving the quality and safety of the service.

Elite Community Ultrasound provides diagnostic and screening services to private patients. The organisation currently operates from a registered site in Ashford, Kent, comprising a ground floor office and clinic located on a business park. This location is the base for both administrative and clinical services. The service also operates from 2 other clinic sites that are not currently registered with CQC. This matter is being addressed with the registered manager.

Appointments are available every day of the week. The organisation has one sonographer who was also the registered manager who is responsible for managing the regulated activities at the service. The service also employed 4 administrative staff and an off-site human resources staff member

Elite Community Ultrasound provides scanning services to adults from 16 years of age. It offers pregnancy and other medical scans. The assessment was carried out due to the length of time since registration without an assessment.

We found a breach of the legal regulations in relation to good governance and safeguarding.

Updated 10 March 2026

The date of the assessment 23 April 2026 .

Elite Community Ultrasound provides private pregnancy scans, fertility assessments, health ultrasound scans, vascular imaging, musculoskeletal scans and blood tests. The service is located on a business park in Ashford, Kent. The location comprises office and clinic facilities and serves as the base for both administrative and clinical operations.

We carried out this comprehensive assessment because the service had not previously been assessed since registering with CQC in February 2024. This assessment focused on the assessment service group of diagnostic and screening procedures.

We rated the service as requires improvement overall.

People using the service provided positive feedback about their care and experience. Staff were described as caring, compassionate and responsive to people's needs. The service provided timely access to diagnostic appointments and had developed additional support and information for people receiving unexpected or distressing scan findings. The service also had effective referral and escalation processes to ensure people were directed to appropriate healthcare services when their needs could not be met by the service or when urgent follow-up care was required.

Staff felt supported by the registered manager and demonstrated a commitment to providing person-centred care. The registered manager was actively seeking opportunities to develop and improve the service in response to people's needs.

However, we identified a breach of the legal regulation relating to good governance and safeguarding.

The provider had not established sufficiently effective governance systems and processes to assess, monitor and improve the quality and safety of the service. For example, the provider had not implemented a structured programme of clinical audits, including audits of ultrasound examinations and reports. Information governance arrangements were not always clearly defined, and identified information governance risks were not reflected on the service risk register. Some policies had not been sufficiently tailored to the service, and systems for identifying, monitoring and managing risks were not always effective.

In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward. Or, if we have requested an action plan, this will be requested upon publication of the final report.