Our current view of the service
Updated
31 March 2026
We carried out this announced on-site inspection on 22 April 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Swedish Smile Clinic is in Marylebone, in the London borough of Westminster and provides private dental care and treatment for adults and a few children.
Car parking spaces and public transport links were available near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were the principal dentist, a specialist prosthodontist, a specialist endodontist, a specialist periodontist, 2 dental nurses, 1 receptionist and the practice manager. The practice was supported by a compliance manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist, 1 dental nurse, the receptionist, the practice manager and the compliance manager.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of the service
Updated
31 March 2026
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 15 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “Excellent team, professional staff. They made my treatment journey smooth and comfortable. Very pleased with the service.” And “Great experience at Swedish Smile Clinic! The staff were friendly, professional, and made me feel completely at ease. Excellent care and a very welcoming environment—highly recommend.”
Patients commented positively about the standards of cleanliness. One patient told us, “Very polite and helpful. Explained everything in detail. Very professional. Clinic very clean and to high standards.”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “I called early in the morning for an emergency appointment, and they were able to give me same day. They were very nice and helpful! Highly recommended.”
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. One patient told us, “The dentist was highly professional and took time to explain the procedure clearly before starting. They outlined what would be done, why it was necessary, and what I should expect. This helped reduce any anxiety and made the whole process easier to understand. During the treatment, the dentist worked carefully and checked regularly if I was comfortable. The dental assistant was also attentive and supportive, ensuring everything ran smoothly throughout the appointment.”
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.