You are here

17 Chamberlain Way, Respite Unit Good

Inspection Summary


Overall summary & rating

Good

Updated 21 April 2018

17 Chamberlain Way is a two bed respite service for people who require accommodation and support with personal care. The service supports people with a range of learning disabilities, autistic spectrum disorders as well as physical disabilities. At the time of inspection there were two people using the service, one person had been on respite with the service for 14 months. The other person regularly used the service for three days respite a month.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

People were supported to remain safe at the service. Appropriate safeguarding procedures were in place and risks to people were regularly assessed and reviewed. Staff were suitably recruited and met the needs of the people using the service.

Staff were trained to carry out their roles effectively and worked with partnership organisations to meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.

Staff were caring and compassionate, whilst treating people with dignity and respect. People were supported to be involved in decision making in relation to their care.

People received care that was personalised to meet their needs and were supported to partake in activities and maintain social relationships. Complaints were managed and responded to appropriately.

The service was well led with a clear vision to drive the service forward and make improvements to the quality of care. The service met all relevant fundamental standards.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 21 April 2018

The service remains Good

Effective

Good

Updated 21 April 2018

The service remains Good.

Caring

Good

Updated 21 April 2018

The service remains Good.

Responsive

Good

Updated 21 April 2018

The service remains Good.

Well-led

Good

Updated 21 April 2018

The service remains Good.