- Dentist
Denbigh House Dental Surgery
Assessment report published 21 May 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection with remote support from a specialist advisor on 13 May 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Ryde, Isle of Wight and provides NHS dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 24 staff, of which there were 7 dentists, 1 foundation training dentist, 8 dental nurses, 1 trainee dental nurse, 1 dental therapist, 2 decontamination support staff, 2 receptionists, 1 administrator and the practice manager. They were supported by the 2 practice owners one of whom was a registered dental technician and the registered manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, the foundation training dentist, 2 dental nurses, the administrator, the practice manager and 1 practice owner.
People's experience of this service
On the day of our inspection, we saw patient feedback from the most recent patient satisfaction survey. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included:
“[The dentist] was very professional, made me feel relaxed and confident. I would recommend her to friends as all our family are already at the surgery”.
“A brilliant service”.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “They sorted me with an appointment that was suitable for my working week”.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “Good communication, made to feel comfortable, good, clear advice given. Recommendations explained and well demonstrated”.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.