Our current view of the service
Updated
21 January 2025
We carried out this announced on-site inspection on 16 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Stockport, Greater Manchester and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms but only 2 were in operation at the time of the inspection. The total number of staff was 9. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 2 dental nurses, 1 dental hygienist, 1 receptionist and the practice manager.
People's experience of the service
Updated
21 January 2025
Prior to our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 6 patients. On the day of our inspection, we saw patient feedback from a further 480 patients, who had left online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included: “This dental practice is amazing. The staff are super patient, always professional, understand to my changing health needs and very flexible during these times. The hygiene staff and my dentist are always really friendly, put me at ease when I'm nervous and always show me care and compassion.” “Friendly local dentist who communicate well, have great staff and provide a brilliant service. I've been a patient here for nearly 10 years and have never had a problem with them.” “These guys know me know of me and have always been amazing. They listen to me with my fear of dentist and look after me. From the receptionist’s, to the dentist are awesome.” Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients said when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.