Gloucester Royal Hospital Renal Units

In well-led, we found service management and leadership was clear, consistent and supportive. Leaders and the culture they created supported the delivery of high-quality, person-centred care. Staff were engaged with the vision of the service and the service had clear responsibilities, roles, systems of accountability and good governance. The service valued diversity in their workforce and worked on an inclusive and fair culture for both patients and staff members. The service understood their duty to collaborate and work in partnership with other units and external stakeholders.