Updated 9 January 2026
Date of assessment 12 January 2026. The service is a care at home service providing support to 10 adults of all ages, people living with dementia, people with mental health challenges and people with sensory impairment. We completed an assessment on 5 June 2025, and during that assessment we found breaches in regulations and issued a warning notice. We completed this recent assessment to see if improvements had been made. During this assessment we found that the provider had made improvements and the service was no longer in breach of regulations.
Care plans contained detailed information to support people’s needs and preferences, and people’s risks had been assessed and mitigated. The provider had focused on improvements in the timings of people’s visits and had systems to monitor this. Medicines were managed safely.
The provider employed 13 staff. We looked at 5 staff records and spoke with 5 staff. Staff had received supervision and competency assessments. Recruitment was managed in line with legislation and good practice. Staff told us they were supported well. Comments included “We are listened to” and “This is a good place to work”.