During an assessment under our new approach
Date of Assessment: 4 July to 10 July. Abbey Medical Centre is a GP practice and delivers service to approximately 2400 patients under a contract held with NHS England. (The National General Practice Profiles states that at the time of our assessment there were 61.6% were White, 21.2% Asian and 8.5 Black).Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 5 decile (5 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.
The practice is located in Reading with a high number of ethnic minority groups and a high proportion of non-English speakers. It is part of the Reading Holybrook primary care network and benefits from support and resilience of its larger sister practices- Broad Street Health Centre and Milman and Kennet Surgery. The practice operates with a lean and proportionate staffing model supported by long term locum GPs and Practice Nurses.
This was a comprehensive assessment of Abbey Medical Centre to provide a rating for this location. This service had not been inspected previously. We assessed all quality statements across safe, effective, caring, responsive and well-led key questions.