You are here

Carlton Care Home Requires improvement

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 24 March 2021

Carlton Care Home is a residential care home providing personal and nursing care to 18 people at the time of the inspection. The service can support up to 29 younger and older adults in one adapted building.

We found the following examples of good practice.

Clear processes were in place for visiting arrangements which followed government guidance.

Signs were displayed around the home to remind people and staff to practice social distancing, good personal hygiene and how to use personal protective equipment [PPE] safely.

Additional cleaning regimes were in place and staff recorded when they had completed these. The home looked clean and processes were in place for handling waste and laundry.

People were supported to social distance and received care in their bedrooms.

Staff had regular meetings and supervisions throughout COVID-19.

The registered manager gathered feedback from staff using an anonymous questionnaire. This helped the registered manager learn from the outbreak and find out if things had been handled well and staff had felt supported.

Inspection areas

Safe

Requires improvement

Updated 24 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 24 March 2021

Caring

Good

Updated 24 March 2021

Responsive

Good

Updated 24 March 2021

Well-led

Requires improvement

Updated 24 March 2021