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Inspection Summary


Overall summary & rating

Good

Updated 4 March 2021

Holcroft House is a residential care home for up to 34 people who may be living with dementia. On the day of the inspection, 19 people were living there. The accommodation is on the ground level with several communal areas for different activities. There is also a garden, which is secure.

We found the following examples of good practice:

The provider had created a visitor’s ‘pod’ using an existing doorway. This meant visitors could see and speak to people through the plastic wall whilst being protected from the weather.

The home is on the ground floor and had one main corridor which meant people were able to walk around the home. However, due to Covid-19, the corridor had been divided into three distinct areas so people could 'bubble' in one area. People tended to stay in these bubble areas and staff were allocated to each area. Staff changed their personal protective equipment as they left and entered a new bubble area.

The registered manager had strong links with local health and social care professionals which ensured they were always up to date with changes in guidance.

Inspection areas

Safe

Good

Updated 4 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 4 March 2021

Caring

Good

Updated 4 March 2021

Responsive

Good

Updated 4 March 2021

Well-led

Outstanding

Updated 4 March 2021