You are here

Inspection Summary


Overall summary & rating

Good

Updated 8 November 2017

Stanmore House is a care home registered to provide accommodation and personal care for three people with learning disabilities who may have additional mental health needs. During this inspection there were three people living in the home. The service is also registered to carry on the regulated activity personal care to people not living at Stanmore house. At the time of this inspection one person who was living in other accommodation sometimes needed support with their personal care.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

There were policies and procedures for safeguarding people. People told us that they felt safe living in the home. Staff were knowledgeable about what action they should take if abuse was suspected. They knew how to raise any concerns about people's safety so people were protected.

Accidents and incidents had been appropriately recorded and risk assessments were in place to minimise the risk of people and staff from being harmed. Checks and tests had been carried out to make sure that the premises were safe.

People's medicines were managed and stored safely. People chose what they wanted to eat and drink and their dietary needs and preferences were supported. People’s healthcare needs were understood and met by the service.

Arrangements were in place to make sure people received the service they required from sufficient numbers of appropriately recruited and suitably trained staff. Staff received the support they needed to carry out their roles and responsibilities in providing people with the care and support that they needed.

Person centred care records ensured that the service met people’s individual needs and preferences.

People were supported to follow their own daily routines and to make day to day decisions about their lives. People decided on a daily basis what they wanted to do and staff supported them to carry out their chosen activities.

Staff understood their responsibilities in relation to the Mental Capacity Act 2005 [MCA]. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People who used the service and family members were aware of how to make a complaint.

There was a management structure in the service which provided clear lines of responsibility and

accountability. Checks were carried out to monitor and improve the quality and safety of the service.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 8 November 2017

The service remains Good.

Effective

Good

Updated 8 November 2017

The service remains Good.

Caring

Good

Updated 8 November 2017

The service remains Good.

Responsive

Good

Updated 8 November 2017

The service remains Good.

Well-led

Good

Updated 8 November 2017

The service remains Good.