Regency House Dental Clinic

Updated 9 December 2025

We carried out this announced on-site inspection on 15 April 2026.

We found the practice had met regulations.

The practice had mostly effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Regency House Dental Clinic is in St Albans and provides private dental care and treatment for adults and children.

There was step-free access to the practice and pay and display car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 16 staff, of which there were 2 principal dentists, 6 associate dentists, 1 of whom was a sedationist, 3 dental nurses, 1 trainee dental nurse, 1 dental hygienist, 2 receptionists and the lead dental nurse. We gathered feedback from staff and spoke to a range of staff during our inspection, including the 2 principal dentists, 2 dental nurses, 2 receptionists and the lead dental nurse.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

Updated 9 December 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We reviewed feedback collected by the practice during this period from 13 patients. On the day of our inspection, we spoke with a patient and saw feedback from a further 3 patients. Patient feedback provided a wholly positive view of the dental team and care provided by the practice.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

One patient told us, “All the help has been really helpful at a time when I was in need of emergency care.”

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Comments included, “Clear concise explanation of issues and proposed treatment.”

Patients said when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.