You are here

Inspection Summary


Overall summary & rating

Good

Updated 1 March 2019

Heathcotes (Blenheim) is registered to provide accommodation and personal care for up nine people receiving mental health support. There were eight people living in the home and another person in an adjoining flat when we inspected. However, two people were in hospital at the time of our inspection visit.

Rating at last inspection

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

.

People’s safety was protected by staff who understood how to recognise poor care and abuse. People’s risks were identified and managed to maintain their wellbeing. Medicines management arrangements ensured that people received their prescribed medicines as required and at the correct time. There were a sufficient number of suitably recruited staff to care for people and spend time with them.

People’s physical, mental and psychological health was monitored and staff worked with other professionals to support people. People were supported to have maximum choice and control of their lives. Staff encouraged people to be involved in their care and supported them with their decision making when necessary.

Staff were kind, caring and friendly and treated people with dignity and respect. The atmosphere around the home was warm and welcoming. People were relaxed with staff and spent time chatting with them. People were able to go out when they chose and were involved in the social activities which interested them.

Audits and checks were in place to monitor the quality of the service and make improvements where needed. The registered manager was fulfilling the requirements of their registration with us.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 1 March 2019

The service remains Good.

Effective

Good

Updated 1 March 2019

The service remains Good.

Caring

Good

Updated 1 March 2019

The service remains Good.

Responsive

Good

Updated 1 March 2019

The service remains Good.

Well-led

Good

Updated 1 March 2019

The service remains Good.