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Heathcotes (Magna) Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 27 January 2021

Heathcotes (Magna) is a residential care home for up to six people living with learning disabilities and autism. The service was supporting six people at the time of our inspection.

People living at Heathcotes (Magna) have their own bedrooms with en-suite bathrooms, and shared communal facilities including a living room, dining room, kitchen, downstairs bathroom and garden.

We found the following examples of good practice.

¿ There was a clear process for visitors to follow to reduce the risk of infection. This included symptom checks, temperature checks, and the wearing of personal protective equipment (PPE).

¿ People using the service were supported to maintain contact with family members and friends via phone, video calling, and socially-distanced out door visits when appropriate. The service updated its visitors policy in line with changes to government guidance.

¿ Staff were observed to wear the correct PPE in line with government guidance. PPE was accessible throughout the service.

¿ Cleaning schedules had been updated and improved to ensure high-touch surfaces were cleaned regularly.

¿ The service had adequate space to enable people to socially distance within the service.

¿ The service had considered the individual support people would need if there was a Covid-19 outbreak at the service.

¿ The provider sent government infection prevention and control information to registered managers to ensure they knew how to keep people and staff safe.

¿The service had an up to date infection control policy.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 27 January 2021

We were assured staff were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 27 January 2021

Caring

Requires improvement

Updated 27 January 2021

Responsive

Requires improvement

Updated 27 January 2021

Well-led

Good

Updated 27 January 2021