Magna

Updated 27 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC's response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that Infection Prevention and Control (IPC) practices are safe and services are compliant with IPC guidance. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 9 December 2020 and was unannounced.

Updated 27 January 2021

About the service

Heathcotes Magna is a residential care home for people living with Learning Disabilities and Autism. Heathcotes Magna was providing personal care to six people at the time of inspection. The service can support up to six people in one adapted building.

People living at Heathcotes Magna have their own bedrooms with en-suite bathroom, and a shared living room, dining room, kitchen, downstairs bathroom and garden.

The service has been developed and designed in line with the principles and values that underpin

Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

The registered manager and provider had worked to improve oversight of the service and had acted to address concerns and issues identified during our last inspection.

People were safeguarded from harm and abuse. Staff supported people to be as independent as possible and took steps to minimise risk.

People were supported by staff who had been trained and had relevant experience and knowledge to meet their needs.

People were supported to make decisions and have control over their lives. Staff worked alongside health and social care professionals to ensure that people received good quality care.

The service was well-led, and staff felt supported by seniors and the registered manager.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this service was requires improvement (published 24 August 2019) and there were multiple breaches of regulation.

Following our last inspection, we issued requirement notices on the provider. We required the service to be compliant with Regulation 12 (Safe Care and Treatment) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, Regulation 13 (Safeguarding service users from abuse and improper treatment) of the Health and Social Care Act 2008, Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and Regulation 18 (Staffing) of the Health and Social Care Act 2008 by 20 September 2019 .

The provider completed an action plan after the last inspection to show what they would do and by when to improve.

At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

We carried out an unannounced inspection of this service on 8 July 2019. Breaches of legal requirements were found. The provider completed an action plan after the last inspection to show what they would do and by when to improve safe care and treatment, good governance, staffing and to safeguard service users from abuse and improper treatment.

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Effective and Well-led which contain those requirements.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service is Requires Improvement and has remained the same. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Heathcotes Magna on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.