Our current view of the service
Updated
9 February 2026
We carried out this announced on-site inspection on 7 April 2026.
We found the practice had met regulations.
The practice had systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Burton on Trent, Staffordshire and provides private dental care and treatment for adults and children.
There was step-free access to the practice via a portable ramp and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there was 1 dentist, 3 qualified dental nurses, 1 trainee dental nurse and 3 dental hygienists. We gathered feedback from staff and spoke to a range of staff during our inspection.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
People's experience of the service
Updated
9 February 2026
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 27 patients. On the day of our inspection, we received feedback from a further 3 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “An amazing team where I am always looked after”, “My family and I have been coming here for many years and are always impressed with the service we receive” and “I used to be dental phobic, and although I'm still not a huge lover of dental treatments, my nerves have definitely eased knowing I get great care and attention.”
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.