During an assessment under our new approach
The date of assessment 15 – 23 October 2025.
Kate’s Home Nursing is a registered charity which provides hospice at home care for patients who are living with life limiting conditions or are in the last stages of illness and nearing the end of their life. The team of registered nurses provides specialist palliative care and support for patients and for their families.
Kate’s Home Nursing was originally registered with the Care Quality Commission 24 August 2016. The service changed its charitable status from a trust to a Charitable incorporated organisation.in August 2023. This action required a renewed registration with the Care Quality Commission although the service remained the same.
The service was inspected in November 2021, when breaches of regulations were identified. A focused inspection in October 2023 found improvements had been made and there were no breaches of regulations. However, the Care Quality Commission were unable to rate the service at that time due to the limitations of the inspection. For the purposes of this assessment we have compared findings to the previously registered provider.
We rated the service as good.
Staff, managers, and leaders across the service shared a unified commitment to delivering care that is safe, sensitive, and compassionate, for patients and their families. Staff expressed pride in working for the service and were well trained, supported, and supervised in their roles. The culture was open and transparent, with patient experience consistently placed at the heart of service improvement efforts. Staff sought opportunities to enhance care and collaborated effectively with partner agencies to achieve this.
Staff assessed and managed risks to patients and themselves well. Staff understood how to protect patients from abuse and the service worked well with other agencies to do so. Staff used systems and processes to safely manage medicines. The service managed patient safety incidents well. The provider had enough staff to ensure people’s safety and meet their needs according to contractual obligations. Governance processes identified where there may be potential for improvement and progress against these actions.
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