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We are carrying out a review of quality at Harraton Surgery. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 30 October 2019

We previously carried out an announced comprehensive inspection at Harraton Surgery on 21 February 2019. Overall the practice was rated as requires improvement. The domains of safe, and well-led were rated as requires improvement and the domains of effective, caring and responsive were rated good.

We carried out an announced comprehensive inspection on 1 October 2019.

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We rated the practice as good overall, the domains of safe, effective, caring and responsive rated as good, we rated the domain for being well-led as requires improvement.

We rated the practice as requires improvement for providing well-led services because:

  • Whilst the practice had taken steps to try to address issues identified during our inspection in February 2019 the current working pattern of the lead GP was not sustainable in the long-term which could have an impact on the standard and safety of care delivered.

We rated the practice as good for providing safe, effective, caring and responsive services because:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.


The areas where the provider should make improvements are:

  • Continue to recruit additional staff to alleviate the unsustainable working pattern of the lead GP.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Well-led

Requires improvement
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good