Harraton Surgery

Updated 12 November 2025

Date of Assessment: 17 August 2026 to 19 August 2026. Harraton Surgery is a GP practice and delivers services to 3,580 people under a contract held with NHS England. There is a branch site at Springwell House Surgery. Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the 4 decile (4 of 10). The lower the decile, the more deprived the practice population is relative to others. This assessment considered the demographics of the people using the service, the context the service was working within and how this impacted service delivery. Where relevant, further commentary is provided in the quality statements section of this report.

Leaders and staff had a shared vision and culture based on listening, learning and trust. Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment. Staff understood their roles and responsibilities. Managers worked with the local community to deliver the best possible care and were receptive to new ideas.

Since the last inspection, the practice had made improvements and is no longer in breach of regulation in relation to good governance.

Updated 12 November 2025

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. Results from the National GP Patient Survey 2026 show that 80% of respondents described their overall experience of this GP practice as good. This was higher than the national average of 77%. A Patient Participation Group (PPG) had been established since the previous assessment. A representative from the PPG described staff at the practice as friendly and efficient, and described their overall experience of the practice as positive.