You are here

Inspection Summary

Overall summary & rating


Updated 6 February 2019

About the service: The Vine House provides accommodation and support for two people with a learning disability. On the day of our visit, there were two people living in the service.

People’s experience of using this service:

People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. Staff discussed with people the care and support they received and obtained their consent.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

People felt safe and were happy with the support they received. People had well developed care plans and staff supported them effectively to live an active life.

Staff were trained and their competency to deliver care and support people was observed by the registered manager. People and relatives were very positive about the service they received.

There were enough staff safely employed to meet people`s needs in a personalised way.

Staff respected people`s dignity and privacy. Staff enabled people to maintain and develop relationships and stay safe.

People had a well-developed activity schedule and staff supported them to enjoy activities in the home and in the community.

The provider`s governance systems and processes were well developed and used by the registered manager to constantly monitor and improve the quality of the service provided.

Rating at last inspection: Good (report published 16 June 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained rated Good overall.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas



Updated 6 February 2019

The service was safe.

Details are in our Safe findings below.



Updated 6 February 2019

The service was effective.

Details are in our Effective findings below.



Updated 6 February 2019

The service was caring.

Details are in our Caring findings below.



Updated 6 February 2019

The service was responsive.

Details are in our Responsive findings below.



Updated 6 February 2019

The service was well-led.

Details are in our Well-Led findings below.