The Care Quality Commission
  • Doctor
  • Independent doctor

Nuffield Health - Sheffield Fitness and Wellbeing Centre

Overall: Good read more about inspection ratings

Napier Street, Sheffield, South Yorkshire, S11 8HA (0114) 299 5069

Provided and run by:
Nuffield Health

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Nuffield Health - Sheffield Fitness and Wellbeing Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Nuffield Health - Sheffield Fitness and Wellbeing Centre, you can give feedback on this service.

1 September 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Outstanding

We carried out an announced comprehensive inspection at Nuffield Health – Sheffield Fitness and Wellbeing Centre on 1 September 2022 as part of our inspection programme. The inspection was carried out to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008. The service registered with the Care Quality Commission (CQC) in 2014 and was inspected in 2018 but not rated. This was the first rated inspection of the service.

The service provides a range of screening and health assessments relating to the promotion of physical and mental wellbeing of people. Patients are provided with a comprehensive report of the findings of the assessment and referrals are made to other services or support services if required. This service is available to both corporate and fee paying private patients aged 18 years or over.

Nuffield Health – Sheffield Fitness and Wellbeing Centre is registered with the CQC to provide the following regulated activities:

Diagnostic and screening procedures and treatment of disease, disorder or injury.

This service is registered with CQC under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 in respect of some, but not all, of the services it provides. For example, the gym, fitness programmes and pool do not fall within CQC scope of registration. Therefore, we did not inspect or report on these services.

The service had a registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We did not speak to any patients during the inspection but we reviewed feedback received by the provider from patients following their consultations. All were positive about the service. Where feedback had been received, changes and improvements had been made.

Our key findings were:

  • The provider had systems and processes for monitoring and managing risks and safety.
  • Best practice guidance was followed when referring or signposting patients for further care or support.
  • Staff were clear on their roles and responsibilities and had received appropriate training relevant to their role.
  • We saw patient and staff feedback was acted on.
  • There was a clear strategy and vision for the service. The leadership and governance arrangements promoted good quality care and whilst the provider's strategies and supporting objectives and plans were innovative, they remained achievable resulting in improved patient outcomes.

We saw the following outstanding practice:

  • The provider had implemented a number of charitable flagship programmes to widen access for patients and ease the burden on the NHS. This included offering free 12 week programmes such as the COVID-19 rehabilitation programme to support patients physically and emotionally and the joint pain programme to support patients who were awaiting hip and knee replacements to self manage chronic pain. The provider had also worked in partnership with the Sheffield University on a pilot research project to evaluate the effectiveness of long term supported exercise intervention for men with advanced prostate cancer who had undergone treatment.

The areas where the provider should make improvements are:

  • Continue with the plan to carry out second cycles of clinical audits to ensure actions are driving improvement.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services

16 October 2018

During a routine inspection

We carried out an announced comprehensive inspection at the above provider on 16 October 2018 to ask the service the following key questions; are services safe, effective, caring, responsive and well-led?

Our findings were:

Are services safe?

We found that this service was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this service was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this service was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this service was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this service was providing well-led care in accordance with the relevant regulations.

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The Nuffield Health Sheffield Fitness & Wellbeing Centre opened in 2014 and provides a range of screening and health assessments relating to the promotion of physical and mental wellbeing of people. These diagnostic and screening services are available to both corporate and fee paying private patients aged 18 years or over. The clinic is open five days a week for physiotherapy and three days each week for health assessments. Two health assessment GPs work in the clinic alongside two physiotherapists and one lead physiologist who is also the clinic manager and supported by a wider team of physiologists.

The Nuffield Health Sheffield Fitness & Wellbeing Centre is registered with the Care Quality Commission to provide a doctors consultation service and a doctors treatment service for the regulated activities of treatment of disease, disorder or injury.

Feedback obtained through comment cards completed and speaking with patients during the inspection was excellent. We receive 10 comment cards and spoke to three patients.

Our key findings were:

  • There was an overarching governance framework which supported strategic objectives, performance management and the delivery of quality care. This encompassed all Nuffield Health locations and ensured a consistent and corporate approach.
  • There was good local leadership and a cohesive team, who were supported at an organisational level. This included a clinic manager and a general manager.
  • Clinicians were committed to improving the outcomes of patients and delivering quality and holistic care.
  • The organisation encouraged and acted on staff and patient feedback. Patient feedback was consistently positive about the staff and the service they received.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation and staff training was delivered through the Nuffield Health Academy on-line learning system.