Updated 22 March 2026
We carried out this announced on-site inspection on 16 April 2026.
We found the practice had not met all regulations.
There was a lack of sufficient governance and oversight to identify and manage various risks, including risks associated with infection prevention and control, decontamination, recruitment, medical emergencies and fire risk management.
The practice safeguarding processes required strengthening as not all staff understood their responsibilities for safeguarding.
The practice did not have effective systems to review and investigate incidents and accidents.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Horn Mews Dental Practice is in Braintree, Essex and provides NHS and private dental care and treatment for adults and children.
The practice is located in a Grade 2 listed building in a conservation area with a set of steep steps and a handrail to the front entrance, wheelchair access was limited. Car parking spaces were available, including dedicated parking for disabled people, in pay and display car parks near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 8 staff, of which there were 2 dentists, 4 dental nurses, 1 trainee dental nurse and 1 receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection.
The provider was not complying with Regulation 12 Safe care and treatment and Regulation 17 Good governance. Full details of the regulations the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.