The Care Quality Commission
  • Care Home
  • Care home

Stratton Court

Overall: Good read more about inspection ratings

Gloucester Road, Stratton,, Cirencester, GL7 2NB (01285) 283132

Provided and run by:
Aura Care Living Cirencester Ltd

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this inspection on the 09 July and 10 July 2025. We carried out a focused inspection in 2024 and found breaches of regulation. Because the last inspection was focused and the service was newly registered, the service was not rated. This assessment was a comprehensive and covered all the 5 key questions. Following this assessment the key questions have been rated good as well as the overall service. The service is a nursing home registered to provide accommodation and personal to care for adults over 65 years and those living with Dementia. Systems to review and monitor medicines were effective and medicines were administered safely. Staff worked flexibly to support people and helped to maintain their health and wellbeing. Staff supported people to make choices and decisions about their care and remain as independent as possible. Staff were kind and caring and treated people with respect and dignity. However, we found the provider’s systems were not always effective in ensuring people received safe care and treatment. The provider had systems in place to assess people’s needs and develop care plans; however important updates were not always implemented and the provider’s systems for recording repositioning were not always effective. There were enough safely recruited staff to support people, and they had received training and were supported in their role, however some staff were identified as working shift patterns which could lead to staff burn-out. Staff worked with other agencies to support people and understood how to safeguard people from abuse; however, several concerns had been reported to partner agencies and CQC prior to the inspection. We did note significant improvements had been made and the provider was no longer in breach of the legal regulations relating to safe care and treatment, governance systems and fit and proper persons employed.

During an assessment under our new approach

Date of assessment: 28 May to 11 June 2024

This was a responsive assessment to follow up on concerns we received about the care and safety of people who lived at Stratton Court.

During this assessment, we found 3 breaches of regulations in relation to infection control, recruitment of staff and good governance including record keeping.



During our site visit, we found positive interactions between people and staff. However, we were not fully assured people’s needs were always met, as we found gaps in the recording of the delivery of people’s care.

Through our observations and feedback from relatives, we found parts of the home had not been effectively cleaned and maintained to ensure effective prevention and infection control measures were in place.

The provider had not always followed their own recruitment processes and ensured staff’s previous health and social care employment histories had been fully checked.

The provider’s systems and processes to ensure good governance were not operated effectively.

Staff were trained in their role and confident in raising any concerns or changes in people’s health with senior staff and nurses.

We observed good staff interactions with people living with dementia. Staff knew people well and effectively engaged with people to reduce their anxieties. Concerns about staffing levels in the home were raised by some staff, people’s relatives and visiting professionals.

The provider had systems in place such as daily and departmental meetings to monitor the running of the home. Progress was being made to enhance the home's auditing systems and take prompt action as needed. The registered manager and provider was responsive to our assessment feedback; however further time was needed to ensure their actions were embedded and effective in driving improvement.

We have asked the provider for an action plan in response to the concerns found at this assessment.