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Inspection Summary


Overall summary & rating

Good

Updated 23 January 2018

We inspected this service on 5 January 2018 and the inspection was unannounced and undertaken by one inspector. At our previous inspection in December 2015, the service was meeting the regulations that we checked and received an overall rating of Good. At this inspection we found the service remained Good.

Jason Hylton Court is registered to accommodate 40 people in one building that has been adapted to meet people's needs. At the time of our inspection 33 people were using the service. Bedrooms are provided over three floors with three lounge areas and a dining area on the ground floor. An enclosed patio area is available that people can access.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager oversaw the running of the home and was supported by a deputy manager, senior support workers and support workers.

People continued to receive safe support. Sufficient staff were available to support people who understood their role in protecting people from the risk of harm. Risks to people were identified and minimised to maintain their safety. Assistive technology was in place to support people to keep safe. People were supported to take medicines and records were kept which demonstrated this was done safely. The recruitment procedures in place ensured the required checks were undertaken before staff commenced employment, to ensure they were suitable to work with people. People were protected by the systems in place for the prevention and control of infection.

People continued to receive effective support. Staff had the skills to support people because they received support and training. People were supported to have maximum choice and control of their lives and staff understood the importance of gaining people’s consent regarding the support they received and supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were involved in the assessment and reviews of their care; which enabled them make decisions about how they wanted to receive support in their preferred way. People were encouraged to eat a balanced diet that met their preferences and assessed needs and were supported to access healthcare services. People received coordinated support that met their needs and preferences because the registered manager worked with other organisations and healthcare professionals to achieve this.

People continued to receive caring support. There was a good relationship between people and the staff who knew them well and promoted their independence and autonomy. People’s privacy and dignity was respected and upheld by the staff team and people were supported to maintain relationships with those who were important to them.

People continued to receive responsive support. People were supported to develop and maintain interests and be part of the local community. The registered manager actively sought and included people and their representatives in the planning of care. There were processes in place for people to raise any complaints and express their views and opinions about the service provided.

People continued to receive well led support. A positive culture was in place that promoted good outcomes for people. People and their representatives were involved in developing the service; which promoted an open and inclusive culture. Staff understood their roles and responsibilities and were encouraged by registered manager to develop their skills. The registered manager and provider understood their legal responsibilities and kept up to date with relevant changes. There were systems in place to monitor the quality of the servic

Inspection areas

Safe

Good

Updated 23 January 2018

The service remains safe.

Effective

Good

Updated 23 January 2018

The service remains effective.

Caring

Good

Updated 23 January 2018

The service remains caring.

Responsive

Good

Updated 23 January 2018

The service remains responsive.

Well-led

Good

Updated 23 January 2018

The service remains well led.