• Care Home
  • Care home

Langley Lodge Nursing Home

Overall: Good read more about inspection ratings

Langley Lodge, 39 Imperial Avenue, Westcliff 0n Sea, Essex, SS0 8NQ (01702) 340186

Provided and run by:
NAH Care Ltd

Important: The provider of this service changed. See old profile

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Langley Lodge Nursing Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Langley Lodge Nursing Home, you can give feedback on this service.

During an assessment under our new approach

Langley Lodge Nursing Home provides accommodation and personal care with nursing for up to 29 people some of whom may be living with dementia or receiving end of life care. At the time of our inspection 22 people were living at the service. The service is set over 3 floors with lift access to each floor. An assessment of the service has been undertaken during which 5 quality statements were reviewed. These were safeguarding, involving people to manage risks, safe and effective staffing, independence choice and control and equity in experience and outcomes.

1 April 2021

During an inspection looking at part of the service

Langley Lodge is a Nursing home providing accommodation and personal care for up tot 29 people. At the time of our inspection 14 people were living at the service.

We found the following examples of good practice.

• Arrangements were in place for visitors and relatives to access the service safely. Temperature checks were carried out and personal protective equipment [PPE] was available. A designated visiting room was available for all visits.

• The service was very clean. We saw cleaning of all areas taking place. Cleaning schedules were in place which showed frequency of cleaning undertaken including high touch point areas and deep cleaning.

• Social distancing measures were in place for people living at the service and for staff. These included staggered start and finish times for staff and communal areas being rearranged to provide people with more space.

• People had been admitted safely to the service inline with government guidelines which included isolating people in their rooms for 14 days.

• Staff had received regular training in the use of PPE and infection control. Staff were following government guidance and PPE was available throughout the service for staff to access.

• Staff and people using the service were part of a regular testing programme. The service was following government guidance on testing frequency.

• The service had in place COVID-19 policies and procedures. Infection control audits were carried out regularly to ensure the service was compliant with current guidance.

30 January 2018

During a routine inspection

Langley Lodge Nursing Home provides accommodation and personal care with nursing for up to 29 people some of whom may be living with dementia. At the time of our inspection 23 people were living at the service. The service is set over 3 floors with lift access to each floor.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. There were systems in place to minimise the risk of infection. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. People’s needs were met by sufficient numbers of staff. Medication was dispensed by staff who had received training to do so.

People were safeguarded from the potential of harm and their freedoms protected. Staff were provided with training in Safeguarding Adults from abuse, Mental Capacity Act (MCA) 2005 and Deprivation of Liberty Safeguards (DoLS). People were supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.

People had sufficient amounts to eat and drink to ensure that their dietary and nutritional needs were met. The service worked well with other professionals to ensure that people's health needs were met. People's care records showed that, where appropriate, support and guidance was sought from health care professionals, including a doctor, district nurse and the palliative care team. The environment was appropriately designed and adapted to meet people’s needs.

Staff were well trained and attentive to people's needs. Staff were able to demonstrate that they knew people well. Staff treated people with dignity and respect.

People were provided with the opportunity to participate in activities which interested them at the service. These activities were diverse to meet people’s social needs. People knew how to make a complaint should they need to. People were provided with the appropriate care and support at the end of their life.

The registered manager had a number of ways of gathering people’s views, they held regular meetings with people and their relatives and used questionnaires to gain feedback. The registered manager carried out quality monitoring to help ensure the service was running effectively and to make continual improvements.

17 December 2015

During a routine inspection

The Inspection took place on the 17 December 2015.

Langley Lodge Nursing Home provides accommodation and personal care with nursing for up to 26 people some of whom may be living with dementia. At the time of our inspection 22 people were living at the service.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. People’s needs were met by sufficient numbers of staff. Medication was dispensed by staff who had received training to do so.

People were safeguarded from the potential of harm and their freedoms protected. Staff were provided with training in Safeguarding Adults from abuse, Mental Capacity Act (MCA) 2005 and Deprivation of Liberty Safeguards (DoLS). The manager was up-to-date with recent changes to the law regarding DoLS and knew how to make a referral if required.

People had sufficient amounts to eat and drink to ensure that their dietary and nutrition needs were met. People's care records showed that, where appropriate, support and guidance was sought from health care professionals, including a GPs and specialist nurses.

Staff were attentive to people's needs. Staff were able to demonstrate that they knew people well. Staff treated people with dignity and respect.

People were provided with the opportunity to participate in activities which interested them. These activities were diverse to meet people’s social needs. People knew how to make a complaint and complaints had been resolved efficiently and quickly.

The service had a number of ways of gathering people’s views including using questionnaires and by talking with people, staff, and relatives. The manager carried out a number of quality monitoring audits to help ensure the service was running effectively and to drive improvements.