Updated 18 August 2026
We carried out this assessment on 24 August and 8 September 2026. This was the first inspection for this service. We carried out an unannounced assessment in response to concerns about some aspects of the care people were receiving. We found people were safe and well cared for. The service provided people with care that was person centered and responsive to their needs. The provider reviewed feedback and took actions where required to ensure care remained safe.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Evidence showed the service met the principles of ‘Right support, right care, right culture’ and people received safe, person-centred and outcomes focused care and support.
There were enough suitably trained and experienced staff to meet people’s comprehensive needs which included physical disability, learning disability, sensory needs and health needs. The provider had systems and processes to enable people to feedback about their care.
People’s health needs were responded to in a timely way and staff supported people to access health services where needed.
There were effective systems of management and governance in the service.
People had the right amount of support to meet their needs and to provide them with support to access and engage with the local community.