Lindale Residential Care Home

Updated 13 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

This inspection took place on 30 October 2020 and was announced.

Updated 13 November 2020

About the service

Lindale is a residential care home providing personal care to people who have learning and/or physical disabilities The service can support up nine people. The home is set out over two floors with two shared lounges, a kitchen and a dining room on the ground floor. People’s bedrooms and bathrooms are on both floors. Nine people were living at the service at the time of the inspection.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People and their relatives told us how happy they were with the support people received. Typical comments from relatives included, “[Person’s name] never wants to come back with us which is a good sign.”

There were enough staff to meet people’s needs and checks had been carried out to make sure staff were suitable to work in the home. People received their medication at the right time and staff knew how to keep people safe.

Staff received sufficient training to enable them to deliver effective care which met people’s needs. People’s health was monitored and people had access to food which they enjoyed.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff treated people with kindness and respect and allowed people to maintain and develop their independence. People were supported to maintain links with families and friends who were important to them.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

The service was well led and the registered manager had clear expectations about delivering good quality care. The service had developed a number of partnerships with other agencies which enabled people to enjoy being part of the local community.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 03 September 2016)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.