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Inspection Summary


Overall summary & rating

Good

Updated 17 October 2018

Albany House is a residential care home for 10 people with enduring mental health needs. The accommodation is across three floors of a large house. When we inspected there were five people living at the home.

At our last inspection we rated the service Good. At this inspection we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

People and staff felt the home was safe. Staff were aware of safeguarding and the provider’s whistle blowing procedure. They told us they had no concerns about people’s safety but would report concerns if required.

There were enough staff on duty to meet people’s needs in a timely way. There was a visible staff presence during our visit to the home. New staff were recruited safely.

Medicines were managed well with accurate records available to show which medicines staff had given to people. Staff had been trained to administer medicines and assessed as competent to do so.

Regular health and safety checks of the premises and equipment were carried out. The provider had up-to-date procedures to help ensure people remained safe in an emergency.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People were supported to meet their nutritional needs. People chose what they wanted to eat and drink each day. Staff encouraged people to have a diet which balanced both their preferences and their medical conditions.

Staff supported people with their health care needs. For example, supporting people to attend medical appointments.

People’s needs had been assessed both before and after admission to the home. Care plans reflected people’s needs and preferences. Care plans were evaluated regularly so they contained information about people’s current needs. People chose how they spent their time and could take part in activities if they wanted to.

People said they had not had cause to complain about their care. There was a complaints procedure should anyone wish to complain. There had been no complaints received since we last inspected.

The provider carried out quality assurance checks to ensure people received a good standard of care. People and staff had provided feedback when they were consulted about the home.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 17 October 2018

The service remains Good.

Effective

Good

Updated 17 October 2018

The service remains Good.

Caring

Good

Updated 17 October 2018

The service remains Good.

Responsive

Good

Updated 17 October 2018

The service remains Good.

Well-led

Good

Updated 17 October 2018

The service remains Good.