Archived: Corran Dean at Smokey Farm

Updated 27 April 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team: One inspector carried out the inspection on 10 April 2019.

Service and service type: Corran Dean at Smokey Farm is a small short stay home for people requiring respite care. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered/provider with the Care Quality Commission. This means that they are legally responsible for how the service is run and for the quality and safety of the care provided

Notice of inspection: This inspection was unannounced.

What we did when preparing for and carrying out this inspection: We reviewed information we had received about the service since the last inspection. This included details about incidents the provider must notify us about, such as abuse. We also sought feedback from the local authority and professionals who work with the service. We assessed the information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection. We spoke with two members of staff including the service manager, the registered manager [who is also the provider]. We also spoke with two relatives.

We reviewed a range of records. For example, three people's care records and medication records. We also looked at records relating to the management of the home. These included systems for managing any complaints, and minutes of meetings with staff. We also saw registered manager's checks on the quality of care provided. For example, surveys completed by people.

Updated 27 April 2019

About the service: Corran Dean at Smokey Farm is a small respite facility for people who may have a learning disability/autism and may display behaviours that challenge.

People’s experience of using this service:

People enjoyed their stays at Corran Dean at Smokey Farm and were cared for by staff who understood their preferences and were kind.

• Systems were in place to identify people's individual safety risks and to promote people's safety. Staff were

available to meet people's safety needs and reassure them when needed. The risk of accidental harm or

infections were reduced as staff used the resources and equipment provided to do this.

• Staff administered people's medicines safely. Staff provided people with support to have the medicines they needed to remain well, and people's medicines were regularly reviewed and checked.

• People were supported to enjoy a wide range of activities which reflected their interests, and enhanced their lives. Staff sought ways for people to continue to do things they liked, whilst maintaining their safety.

• People, their relatives, staff and other health and social care professionals worked together to assess people's needs and plan their care. This was done so people's needs, and preferences would be met, and they would enjoy an enhanced sense of well-being.

• People were supported by staff to make decisions about their care. Staff used their knowledge of people's preferred ways of communicating, to assist people to make their own choices.

• Staff promoted people's right to independence, dignity and respect.

• Staff supported people to have timely access to external health care should this be required during their stay.

• Staff had received a comprehensive induction and on-going training to develop the skills they needed to care for people.

• People, their relatives and staff were encouraged to make any suggestions for developing the care provided further.

• The provider checked the quality of care provided and developed action plans to improve people's care, so people would continue to enjoy their stays.

• We found the service met the characteristics of a "Good" rating in all areas; More information is available in the full report.

Rating at last inspection: Good. The last report for Corran Dean at Smokey Farm was published 15 November 2016.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk