Updated 7 August 2025
Great Oaks Hospice is a service which provides supportive and palliative care for adults living with life-limiting illnesses and their families. The service offers a range of services including a wellbeing centre, hospice at home, community engagement, community clinical support, emotional support, pre and post bereavement support, social work (family support) and complimentary therapy.
We carried out a short notice (48 hours) comprehensive assessment of the hospice services on 6 November 2025. We visited the hospice premises and carried out visits to people receiving services in their own homes.
The service was previously inspected in October 2016 and rated as good. During this assessment, the overall rating remained good, however the well-led domain improved to outstanding.
Overall people's experience commentary
People felt they were receiving considerate and compassionate support from competent staff. People we spoke with said staff were kind, and they were made to feel safe and secure. Feedback on the service was overwhelmingly positive, for example patient feedback from the period January to November 2025 rated the overall service received by people using services from Great Oaks hospice was 4.91 out of 5. One carer stated that care was exceptional, and “without the support of the great oaks team, I would not have been able to have supported my husband at home during the final weeks of his life. He was cared for with love, devotion and dignity”.