The Care Quality Commission

Archived: AJB Care Limited

Joseph Exley House, Dean Street, Barnsley, South Yorkshire, S70 6EX (01226) 771044

Provided and run by:
AJB Care Limited

Important: This service is now registered at a different address - see new profile

All Inspections

1 October 2012

During a routine inspection

We spoke with three people who used the service and they told us that staff were very helpful and caring. We also spoke with two relatives who said they found the service very reliable. We found that people were involved in their care and were asked to sign their individual care plans in agreement. One person said 'The carers are great and turn up on time.'

We found that the people who used the service had appropriate care plans in place which met their individual needs. People were supported to be as independent as possible and staff told us how they respected people's individuality. We spoke with three people who used the service and they commented that they were very happy with the delivery of care and support offered by the service.

People we spoke with told us that they felt safe when the carers were with them. They told us that the carers were more like friends to them.

We spoke with three care workers who all enjoyed working for the company. They told us that they felt supported by the manager and they worked well as a team. Staff told us that they received regular support from the manager or a care supervisor. Staff felt able to talk to the manager if there was a problem and felt confident that the issue would be resolved.

We found that the service provided the appropriate care to people who used the service. We spoke with three care workers who gave good examples of how they would respect and support people while maintaining choice and independence.