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Broadleas Residential Care Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 31 May 2018

Broadleas Residential Care Home is a care home for 20 older people of whom some live with dementia. At the time of the inspection 19 people lived in the home. The building had been adapted to meet people’s needs. Accommodation was provided across two floors and a passenger lift allowed access to all floor levels. The outside of the home had been improved to help people access the building and use the garden safely.

At our last inspection on15 and 16 January 2016 we rated the service as overall ‘Good’. At this inspection we found the evidence continued to support the rating of ‘Good’. There was no evidence or information, from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Improvements had been made to the key question, ‘Is the service effective?’ as this had been rated as Requires Improvement at our previous inspection. The service had made improvements to ensure they could demonstrate that the requirements of the Mental Capacity Act 2005 were fully met when supporting people who lacked mental capacity. People who could not consent to their care, had continued to be supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in accordance with current legislation. The policies and systems in the home supported this practice. Advice had been sought by the provider in relation to this, which enabled the rating for this key question to improve to ‘Good’.

Why the service is rated ‘Good’.

People were kept safe. Risks were identified, managed and reduced. Staff were recruited safely and they were trained and supported to meet people’s needs effectively.

People’s medicines were managed safely and they received these as prescribed. The environment was kept clean and well maintained.

People’s nutritional wellbeing had been maintained and they continued to have access to health care professionals when needed.

People’s needs were assessed and their care planned and delivered in a way which met their needs and preferences. People were treated equally and their differences accepted and celebrated. Relatives were provided with opportunities to speak on behalf of their relative and to visit when they chose to.

Staff were kind, caring and compassionate. There were arrangements in place to help people feel included and to take part in social activities. Staff had the skills and knowledge to support people’s end of life needs.

The home was well managed and managers ensured people’s needs and wishes were the primary focus. Effective and appropriate systems, processes and practices ensured the home ran smoothly and that necessary regulations were met. Complaints could be raised and these were investigated and addressed. All feedback was welcomed and used to improve the service further.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 31 May 2018

The service remains Good.

Effective

Good

Updated 31 May 2018

The service has improved to Good.

Caring

Good

Updated 31 May 2018

The service remains Good.

Responsive

Good

Updated 31 May 2018

The service remains Good.

Well-led

Good

Updated 31 May 2018

The service remains Good.