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Roland Residential Care Homes Good

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  • We have served a fixed penalty notice to Mrs Nilmarnie Gaithri Ranetunge and Mr Dushmanthe Ranetungefor failure to comply with display ratings requirement under with Regulation 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Fines totalling £100 have been paid as an alternative to prosecution.

Inspection Summary


Overall summary & rating

Good

Updated 2 February 2019

Roland Residential Care Homes – 4 Compton Road is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The home is a terraced house over two floors that accommodates up to seven people. At the time of the inspection there were seven people living at the home.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

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At this inspection we found the service remained Good.

Risk assessments gave staff detailed guidance and ensured that risks were mitigated against in the least restrictive way. Risk assessments were reviewed and updated regularly.

People received their medicines safely and on time. People’s medicines were reviewed by healthcare professionals on a regular basis. People were encouraged to understand their medicines and why they had been prescribed.

People's mental health was supported and regularly reviewed. People were encouraged to understand their own mental health to aid well-being.

Staff had received training in safeguarding and understood how to report any concerns. People were actively encouraged to raise concerns.

Staff were recruited safely and appropriate checks conducted before commencing employment.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People could choose what they wanted to eat and drink and helped create weekly menus. People were encouraged to eat a healthy diet and this was discussed with them.

We observed caring and supportive interactions between staff and people. Staff knew people well and people appeared comfortable around the staff.

People could practice their faith and were supported by staff to attend places of worship.

There was an open culture within the home and staff felt comfortable raising issues or seeking advice from colleagues and the registered manager. People, relatives and staff were positive about how the home was run.

There was good oversight and governance of the home including regular audits for various aspects of care and the environment.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 2 February 2019

The service remains good.

Effective

Good

Updated 2 February 2019

The service remains good.

Caring

Good

Updated 2 February 2019

The service remains good.

Responsive

Good

Updated 2 February 2019

The service remains good.

Well-led

Good

Updated 2 February 2019

The service remains good.