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The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 20 September 2018

Sandford House is registered to provide accommodation and personal care for up to 18 people with a diagnosis of mental health related issues. Accommodation is based in two adjacent properties, over three floors and accessed by stairs. There are four double and ten single rooms. The home is in the Nether Edge area of Sheffield, on local bus routes and close to amenities. Sandford House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Whilst the service is registered with us as Sandford House, the service is also known as Sandford Grove. The registered provider has applied to change the services name to Sandford Grove.

The registered provider/ nominated individual is responsible for two other services in Sheffield. The registered manager of Sandford House is also registered manager for one other service. The registered provider and registered manager share time at Sandford House to manage the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection, the service was rated Good. At this inspection, we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

Why the service is rated Good.

People who lived at Sandford House told us they felt safe and they were provided with the support they needed.

Staff were aware of their responsibilities in keeping people safe.

Policies and procedures for the safe management of medicines were in place.

There were robust recruitment procedures in operation to promote people’s safety.

Staff were provided with relevant training and supervision so they had the skills they needed to undertake their role.

People receiving support felt staff had the right skills to do their job. They said staff were respectful and caring in their approach.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People’s support plans contained relevant person-centred information to inform staff. The support plans had been reviewed to ensure they were up to date.

People were confident in reporting concerns to the registered manager or registered provider and felt they would be listened to.

There were quality assurance and audit processes in place to make sure the service was running well.

The service had a full range of policies and procedures available to staff.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 20 September 2018

The service remains Good.

Effective

Good

Updated 20 September 2018

The service remains Good.

Caring

Good

Updated 20 September 2018

The service remains Good.

Responsive

Good

Updated 20 September 2018

The service remains Good.

Well-led

Good

Updated 20 September 2018

The service remains Good.