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Inspection Summary


Overall summary & rating

Good

Updated 29 April 2021

The Cedars is a residential care home providing personal care to 14 people aged 65 and over at the time of the inspection. The service is registered to support up to 15 people.

We found the following examples of good practice.

People were supported to remain in contact with their families in line with government guidance. This was accomplished through safe visiting arrangements at the service and video calling facilities. The provider sent regular emails to keep families updated on any changes to the guidance.

The service had robust checks in place for visitors to check whether they had any COVID-19 symptoms or had tested positive. Guidance related to COVID-19 was visible on arrival at the home. Visitors were asked to complete a lateral flow test for COVID-19 before they were allowed to enter the building. They signed a disclaimer stating they had not been in contact with anyone who had was symptomatic or who had tested positive. Hand hygiene was promoted and a personal protective equipment (PPE) station was available at the door. The home provided visitors with PPE which had to be worn at all times.

The management team had worked closely with colleagues across health and social care, such as the local infection control team, to ensure they were following the most up to date guidance. The local clinical commissioning group and ambulance service provided training in infection control and the correct use of PPE. The registered manager did frequent spot checks to ensure staff were following good IPC practice.

Robust risk assessments were completed, making it clear how staff could reduce the risk of transmission of COVID-19. Where risks had been identified, measures to support staff had been recorded. There were risk assessments in place for those staff who were in high risk groups or who were clinically vulnerable which enabled them to adapt their working practices.

Inspection areas

Safe

Good

Updated 29 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 29 April 2021

Caring

Good

Updated 29 April 2021

Responsive

Good

Updated 29 April 2021

Well-led

Good

Updated 29 April 2021