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Inspection report

Date of Inspection: 18 September 2014
Date of Publication: 20 November 2014
Inspection Report published 20 November 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Not met this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 18 September 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and reviewed information given to us by the provider.

Our judgement

People who use the service, staff and visitors were not protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

We included this outcome because of information of concern that we became aware of during our inspection.

We spoke with staff and they shared their concerns that the building was not secure and that it was too easy to gain access to the building. Staff told us that they had raised their concerns with the manager but that nothing had been done.

We saw an entry in the communication book regarding concerns raised by the local police in August 2014. The police had attended the home and had managed to access the building without the staff's knowledge. The police had strongly recommended that the key pads on the doors were changed. However no action had been taken to rectify this.

Staff also shared their concerns about the access to the building from the fire escape ramp. They told us that visitors had accessed the building through this door and were in the building without the staff being aware. This was a risk to the safety of the staff, the people who lived in the home and to visitors. These concerns had been raised with the manager but no action had been taken.

The manager was not available on the day of our inspection. We spoke with them the following day and they told us that the staff had shared our concerns with them about the security of the building and they had contacted a locksmith to improve the security of the building as soon as possible.