Our current view of the service
Updated
16 February 2026
We carried out this announced on-site inspection on 3 June 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Stokesley and provides NHS and private dental care and treatment for adults and children.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 18 staff. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, 1 dental therapist, 2 receptionists and the practice manager.
People's experience of the service
Updated
16 February 2026
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 7 patients. On the day of our inspection, we spoke with and saw patient feedback from a further 2 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included, “The practice provides a relaxing, professional service which makes my appointments a positive experience. From the friendly team on the front desk, the practice manager and my dentist all clearly care for the needs of their customers.”
“…they really put me at ease. Really lovely reception staff…”
“Excellent service, Excellent professional treatment, the staff made me at ease as soon as I entered the practise, they couldn’t do more to make it more comfortable experience.”
“The dental practitioners make me feel very confident and comfortable even though I am a very nervous client.”
“The entire team at the practice was welcoming and helpful, creating a relaxed and professional environment. I would highly recommend Stokesley Dental Practice to anyone looking for high-quality dental care and excellent patient service.”
“Excellent care. Fantastic staff. Always considerate when booking appointments. Cannot fault them at all. 10/10.”
Patients commented positively about the standards of cleanliness. “They maintain the ultimate hygiene standards.”
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
“Always considerate when booking appointments.”
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
“[the Dentist] explained in my check up what I needed and was handed a sheet with the cost and which tooth was to be treated, on return for my follow up appointment everyone and their treatment was exemplary.”
“Everything is made very clear from prices to treatment, and my dentist takes time to make me feel at ease.”
“They have built such rapport with myself that I feel listened too and treated with respect. They not only guide me they work collaboratively with me.”
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.