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Beech Lodge Nursing Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 20 November 2020

Beech Lodge Nursing Home provides residential and nursing care for up to 37 people, including older people and people living with dementia. There were 29 people living at the home on the day we inspected.

We found the following examples of good practice.

¿ There was clear information In the entrance of the service for visitors regarding following safe infection control practices. There was a body temperature scanning device in place, personal protective equipment (PPE) and hand sanitiser available for all visitors.

¿ People were supported to keep in touch with their relatives via telephone calls, video links and posting of messages and activities on the closed social media page for the service. When lockdown restrictions had been eased socially distanced garden visits were successfully introduced so relatives could visit people without walking through the home. These visits were planned and risk assessed to ensure the safety of both people at the service, staff and relatives.

¿ When people were at end of life special visits were facilitated to allow family members to be with their loved one at this sensitive time.

¿ People admitted to the service were supported following government guidance on managing new admissions during the Covid 19 pandemic. The provider had specific Covid 19 care plans in place for people to provide guidance for staff caring for them.

¿ When people were admitted to the service, if they had a positive Covid 19 test or if they displayed Covid 19 symptoms, they were isolated for a period of fourteen days. The provider had successfully divided the service into zones. People who were being isolated were supported in a separate zone to the rest of the service. Staff supporting them had their own changing room and staff room, and did not work in any other areas of the home to ensure the risk of further spread of Covid 19 was minimised.

¿ Staff were clear about how to manage the risks of the spread of infection. They were able to demonstrate they wore personal protective equipment in line with Public Health England (PHE) guidance. There were PPE stations throughout the service with hand washing and hand sanitizer facilities available. Staff had received extra training in donning and doffing PPE and key members of staff had undergone extra training via a webinar on managing ICP practices during Covid 19. These staff then shared this knowledge with the rest of the staff.

¿ Staff members who were a higher risk if they contracted the virus either through their ethnicity and/or underlying health conditions were supported by the provider to work safely. One member of staff told us they had been shielding for a period of time. They were supported by the registered manager with regular telephone calls. When they felt ready to return to the service they had a detailed risk assessment and plan completed to ensure they could return to work safely.

¿ The recent outbreak of Covid 19 at the service had been managed well and the plans in place to support people had been utilised safely. There was evidence to show how staff who tested positive, or had displayed symptoms of Covid 19 had shielded in line with the government guidance and were symptom free before returning to work.

¿There was an enhanced cleaning programme in place at the service and the service was visibly clean. The housekeeping team wiped high use touch points hourly throughout the day to reduce the spread of infection.

¿ The registered manager had a clear communication programme in place to keep people and their relatives up to date with events at the service. They wrote to relatives regularly to inform them of changes and spoke with them on the telephone.

Inspection areas

Safe

Good

Updated 20 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 20 November 2020

Caring

Good

Updated 20 November 2020

Responsive

Good

Updated 20 November 2020

Well-led

Good

Updated 20 November 2020