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Inspection Summary


Overall summary & rating

Good

Updated 4 September 2020

Mayflower Care Home is registered with the CQC to provide care for up to 76 older people with nursing needs who are living with dementia. At the time of the inspection there were 65 people living at the service.

We found the following examples of good practice.

• Staff told us that new admissions must have had a negative COVID-19 test in the 48 hours prior to admission. An isolation area set up on the top floor was used for new admissions and anyone who developed symptoms. The isolation area had dedicated staff, including a housekeeper and activity coordinator. People in this area had their temperatures checked two to three times a day. The registered manager told us how people who tested positive for COVID-19 were barrier nursed to protect other people using the service. People who moved in were isolated for 14 days. A COVID-19 test was undertaken before they moved to another part of the home.

• Visiting was by appointment in half hour time slots. One visitor per floor was allowed at any one time. If people gave their consent, relatives had secure access to part of the care planning system where they could view the ‘care story’ of their loved ones.

• There was a designated lead for cleaning and decontamination and staff told us about the decontamination process for mattresses and other furnishings. There was a dedicated decontamination room.

Inspection areas

Safe

Good

Updated 4 September 2020

We were assured that the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 4 September 2020

Caring

Good

Updated 4 September 2020

Responsive

Good

Updated 4 September 2020

Well-led

Good

Updated 4 September 2020