Aston Manor EMI Residential Home

Updated 6 February 2026

Aston Manor EMI residential home supports up to 32 older people, including people living with dementia. At the time of our assessment there were 27 people living at the service. This was a comprehensive assessment which commenced on 24 March 2026 and was completed on 7 May 2026.

We carried out this assessment to check if the provider had made the required improvements since our last assessment. At the last assessment, the provider was in breach of legal regulations in relation to safe care and treatment and good governance. Improvements were found at this inspection, and the provider was no longer in breach of regulations.

Leadership was visible and effective with improvements in record keeping and audits. The provider had a quality assurance lead who demonstrated a consistent commitment to support the leadership team in driving improvements to improve service delivery across all areas. Staff told us about the improvements, comments included, “A lot of things have improved, we are kept up to date with everything” and “The home in itself is looking better”. A positive culture and continuous improvement were becoming embedded. Risks to people’s health, safety, and wellbeing were assessed and regularly reviewed. There were enough staff to meet people’s needs and support them safely. Staff were kind, compassionate and knew people well. The service was clean, and the environment personalised.

Updated 6 February 2026

We spoke with, 6 people and 7 relatives about their experience of the care provided. We observed care in the communal areas to help us understand the experience. People were positive about the care and support they received. Comments included, “Care is very good [Name] is well looked after and always clean and happy”, “We’re really happy with the care” and “They are very nice to me”. People had a choice about how they wanted to receive care and support from staff and their preferences were met. For example, we observed one person taking their breakfast to their room, they told us,” They let me go to my room and sit on my own”. There was a focus on improving people’s quality of life and ensuring they were able and supported to participate in a range of activities.