4 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 3 February 2022 and was announced. We gave the service just over 24 hours notice of the inspection.
4 March 2022
About the service
Sidney Corob House is a residential home providing care for up to 32 predominantly older people with enduring mental health conditions. The home caters specifically for people of the Jewish faith and there were 30 people living at the home at the time of this inspection. Each person had their own room and shared communal facilities provided people with ample space in different lounges and two dining areas, as well as in the garden.
People’s experience of using this service and what we found
People were kept safe from harm and if any concerns about people’s wellbeing arose the service took all necessary steps to respond. Staff knew what they should do to minimise the risks that people faced but did not restrict people’s right to take reasonable risks.
The service understood people’s needs and planned their care well. The care provided was inclusive of people using the service and was planned with their involvement.
Staff were caring. This was evident from what people and relatives told us and the positive and considerate way in which all staff viewed and respected the people being cared for.
The service was exceptionally responsive to people’s needs. People were respected as individuals and were not expected to just “fit in” with what was convenient for the service. The service was mindful, sensitive and thoughtful to people’s wishes and aspirations and worked hard to meet people’s current and changing needs. People had been helped to make difficult decisions in their lives and to return to their lives in the community. A special project had been set up which resulted in people using the service producing a self-help book which was about to be publicised in community settings. A charter of rights had been written for and by people using the service and much attention had been focused on human rights, sexuality and supporting LGBT+ themes. A sensitive approach had been taken to end of life care. Electronic care planning had ben introduced with positive outcomes for people.
Management, both by the provider and at the service, was outstanding as the ethos of the service was forward thinking. The way in which the service operated was reviewed regularly with an emphasis placed on moving things forward and seeking innovative ways of maximising the involvement of people using the service as partners and not just recipients of care. A “Friends of Sidney Corob House” had been set up which raised funds for activities and equipment at the home. People had been supported to take part in community events including sharing Shabbat meals with people in the community. Staff were being supported with a development form. Reflective practice sessions and with enhanced training and supervision.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (Inspection report published on 17 March 2017). At this inspection
the service remained Good.
Why we inspected
This was a planned inspection based on the previous rating.
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.