Background to this inspection
Updated
9 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control (IPC) measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 17 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
9 March 2022
About the service
Marley Court nursing home provides personal care and accommodation for up to 49 people, some of whom are living with dementia. When we inspected there were 42 people living in the home. Accommodation is provided over two floors with lift access.
People’s experience of using this service and what we found
People received good quality care from staff who had been recruited safely and had received training; which helped ensure they were able to meet people's needs.
People's care and support needs were kept under review and plans of care were updated in a timely way. This helped ensure people's safety and wellbeing. A new electronic care record system alerted care staff to support needs when they were due. This helped improve the timeliness of care.
People were protected from the risk of infection by staff who had received enhanced training to manage the impact of the Covid 19 pandemic.
Management oversight of the quality of care and care records had improved. Relatives of people living in the home told us they were confident in the new manager and identified recent improvements.
Rating at last inspection and update: The last rating for this service was requires improvement (published April 2019). At this inspection we found enough improvement had been made.
Why we inspected
We undertook this focused inspection to check whether the provider had made the necessary improvements. This report only covers our findings in relation to the Key Questions Safe and Well-led which contain those requirements.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from Requires improvement to Good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Marley Court on our website at www.cqc.org.uk.