Updated 21 March 2025
We carried out this announced on-site inspection on 27 August 2025.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
Start-Smiling is in Ingatestone, Essex and provides private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 3 treatment rooms. At the time of our inspection, there was a total of 12 staff, of which there were 2 principal dentists, 2 dental nurses, 2 trainee dental nurses, 2 dental hygienists, 3 receptionists and the practice manager who also worked at a sister practice. The practice offered dental sedation which was provided by 2 external sedation companies. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses, 1 dental hygienist, 2 receptionists and the practice manager.