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The Cedars Christian Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 23 May 2019

About the service: The Cedars Christian Residential Home is a residential care home that was providing personal care to 19 people aged 65 and over at the time of the inspection.

People’s experience of using this service:

People were cared for by staff who were caring. Staff treated people with respect and valued them as an individual. People were treated as key to making decisions about their own care. People’s independence was encouraged and this had positive outcomes for people. People’s diverse needs had been respected by staff.

The provider and registered manager had developed a culture within the home that was inclusive, person centred and family orientated. The registered manager had worked in partnership with other agencies to improve people’s experience at the home and this had positive effects for people’s well being. The provider and registered manager had been proactive in their own learning and development and this had had a positive impact on the care provided to people.

People were kept safe by staff who knew how to manage risks to keep them safe. There were sufficient numbers of staff to support people and staff had been recruited safely. Medications were managed safely.

People were supported by staff who had received training relevant to their role. People had their rights upheld in line with Mental Capacity Act. People’s dietary needs were met and people were pleased with the meal choices available to them. People had access to healthcare services where required.

People were supported by staff who knew them well. People were able to take part in activities that met their individual interests. People had been informed how to complain if needed.

Rating at last inspection: Good (Report published 27 May 2016)

Why we inspected: This was a planned inspection based on previous rating.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 23 May 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 23 May 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 23 May 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 23 May 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 23 May 2019

The service was well-led

Details are in our Well-Led findings below.