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Inspection Summary


Overall summary & rating

Good

Updated 18 November 2020

The Star Nursing Home provides support with nursing and personal care for older people, some of whom live with dementia. The Star Nursing Home accommodates 30 people in one adapted building. At the time of the inspection there were 26 people living in the service.

We found the following examples of good practice.

The registered manager had introduced monitoring of people's health and temperatures twice daily. As well as this being used to detect whether people were COVID-19 symptomatic, it also enabled the nursing staff to identify on at least four occasions, early signs of other infection.

External staff, such as agency staff were not used. This ensures that staff working within the service do not work in other care services, so therefore reduces the risk of spreading infection.

The registered manager had introduced assistive technology in order to minimise the spread of infection and support the domestic staff. For example, motion sensor lights were being used throughout the service, and being introduced to people’s bedrooms. This was to limit the amount of staff touching light switches. New furniture had also been ordered that could be regularly disinfected.

The provider had ordered clear face masks to support staff to communicate with people who had been struggling with staff wearing the face coverings. This will help to reduce people's anxiety and support with effective communication.

Staff at the service had participated in a COVID-19 well-being survey. The survey highlighted that staff felt well-supported. They also felt that they had received enough training in regard to IPC (infection prevention control) and the use of PPE (personal protective equipment).

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 18 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 18 November 2020

Caring

Good

Updated 18 November 2020

Responsive

Good

Updated 18 November 2020

Well-led

Good

Updated 18 November 2020