We carried out a review of the data available to us about Fairmont Residential Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Fairmont Residential Ltd, you can give feedback on this service.
At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
The inspection visit took place on 06 December 2018 and was unannounced. Calls to relatives were made on 14 December 2018.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.”
There was not a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. A new manager had been appointed and they were currently in the process of registering with CQC, however this was delayed as they were currently away from work.
People continued to receive care that made them feel safe and staff understood how to protect people from abuse and harm. Risks to people were assessed and guidance about how to manage these was available for staff to refer to/follow. Safe recruitment of staff was carried out and adequate numbers of staff were available to people to meet their needs. People received medicines as required.
People continued to receive support from staff with a sufficient level of skills and knowledge to meet their specific needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People were assisted to access appropriate healthcare support and received an adequate diet and hydration.
The care people received was provided with kindness, compassion and dignity. People were supported to express their views and be involved as much as possible in making decisions. Staff supported people to have choices and independence, wherever possible. Staff enabled people to access activities should they so wish.
The provider had effective systems in place to regularly review people’s care provision, with their involvement. People’s care was personalised and care plans contained information about the person, their needs and choices. Care staff knew people’s needs and respected them. End of life wishes were considered.
The service continued to be well-led, including making checks and monitoring of the quality of the service. Relatives and staff were positive about the leadership skills of the management team.
Fairmont is registered to provide accommodation for up to two younger adults who require accommodation and personal care. People who live there may have learning disabilities and/or Autism. At the time of our inspection two people were using the service. Our inspection was unannounced and took place on 25th November 2015. This was the service’s first inspection.
The manager was registered with us as is required by law. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We did not receive notifications regarding incidents and accidents.
People were kept safe from harm. Staff we spoke with were clear about how they could access and utilise the provider’s whistle blowing policy and that they knew how to keep people safe.
Medicines were given appropriately with audits carried out daily. Medicines that were refused or not given were recorded and disposed of appropriately.
We observed there were a suitable amount of staff on duty with the skills, experience and training in order to meet people’s needs. Relatives told us that they were able to raise any concerns they had and felt confident they would be acted upon.
People’s ability to make important decisions was considered in line with the requirements of the Mental Capacity Act 2005. Staff interacted with people in a positive manner and used a variety of communication methods to establish their consent and/or understanding.
People were supported to take food and drinks in sufficient quantities to prevent malnutrition and dehydration. People were supported to access a range of health and social care professionals to ensure their health needs were met.
Staff maintained people’s privacy and dignity whilst encouraging them to remain as independent as possible.
Relatives were involved in the planning of care and staff delivered care in line with what was considered to be people’s preferences and wishes.
Information and updates about the service were made available to relatives.
The complaints procedure had been given to relatives in a clear and understandable way.
Relatives and staff spoke positively about the approachable nature and leadership skills of the registered manager. Structures for supervision allowing staff to understand their roles and responsibilities were in place.
Systems for updating and reviewing risk assessments and care plans to reflect people’s level of support needs and any potential related risks were effective.
Quality assurance audits were undertaken regularly by the provider. The registered manager had also ensured that checks on staff were undertaken periodically and at times out of normal working hours.